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  1. Laurel Rose, LLC
  2. Customer FAQ

Customer FAQ

Autoship

  • What is an autoship?
  • How are is my autoship savings calculated based on the items in my subscription?
  • What happens to my autoship savings discount if I cancel my subscription?

Shipping

  • My item arrived damaged. What should I do?
  • Does Laurel Rose Ship outside of the US?
  • How much is shipping?

Billing & Payments

  • Can I order by phone?

Returns & Refunds

  • What is your Return Policy?
  • How do I return an item?

Store Credits & Rewards

  • Do Share Rewards expire?
  • Can I use any of my shopping credits to pay for taxes, shipping and/or any other fees?
  • Do Reps get Share Rewards?

Help

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